We provide a range of tailored education sessions, where we will raise your Managers' capabilities to better manage and coach their teams, so they can attract, engage and retain the best people for your business.
We provide the following Manager training:
Hiring the ‘right’ person to join your team is critical. You have to do it, but you don’t have the time, confidence or tools to make sure it’s an effective process. Understanding the importance of a sound and robust process and having the tools to undertake this means you can ensure you select the right person for the right job.
Commencing the employment relationship with your new hire, means you can set them up to be successful right form the start. A thorough Induction Process gives your new team member the best path to ‘hit the ground running’ and to be able to add value to your business sooner.
Creating an environment that cultivates real time, regular feedback to your employees, helps to motivate employees and encourage a productive and effective team, which is able to achieve the business results you need.
In the busyness of work, we can sometimes neglect to take time to acknowledge a job well done. Equally, we may sometimes avoid giving developmental (or constructive) feedback to an employee because it’s ‘just too hard’.
Whatever process you have in place to provide a formal ‘touch base’ with employees, it is crucial that your Managers and employees trust the process, understand it and proactively participate in it.
Empowering employees to own and drive their total performance and on-going development provides benefits to both the individual and the business as a whole. Equipping your Managers with the know-how to facilitate meaningful conversations ensures the success of any review discussions.
We advocate for getting things right from the start to avoid any performance management matters down the track. Having clear Job Descriptions to ensure role clarity and ensuring all employees have a clear understanding of expectation in terms of deliverables (or KPIs), means you can coach and support your employees to deliver the outcomes your business needs.
But what if things don’t go to plan. Understanding how to manage performance (or behaviours) that aren’t aligned to expectations, is essential to ensure you can effectively undertake a performance management process. If you do need to terminate an employee, ensuring a fair, due and legally compliant process is critical to avoid any potential unfair dismissal claims.
Having a diverse and inclusive workforce means you can benefit from the differing experiences, talents and perspective of your whole team. Encouraging and actively promoting this diversity means you can create an environment at work where everyone is treated with respect and dignity.
It’s therefore essential to have a clear equal employment opportunity (EEO) strategy and policy to prevent instances of discrimination, harassment, bullying and victimisation.
Benefits for your business:
Having Employment Policies in place is one thing. Ensuring your whole team understands and can be guided by your workplace policies is another. Bringing often-large policy documents to life is essential to ensure transparency, equality and increased understanding by the whole team.
Educating your team on your workplace policies means all employees and Managers know their rights and responsibilities as well as the business’ legal obligations. Educating your team also provides you with an opportunity to share and celebrate the range of benefits that you provide your team.