There will almost certainly be cases where one of your employees does not meet required standards of performance or behaviour. When such instances occur, you need to be prepared so you can act swiftly and minimise any impact on your organisation.
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The objective is to manage an employee ‘up’, which means supporting them to make consistent and sustained improvements. However, if you do need to manage them ‘out’, following the correct process is critical.
Going through a performance management process is stressful, onerous and should be avoided where possible. Being aware of the reasons why an employee may not perform or behave at the required level is an essential first step.